Privacy statement
1. About Fjordslottet Hotel AS
The owner of this website is: Fjordslottet Hotel AS
Address: Osterøyvegen 2715, 5283 Fotlandsvåg
Email: fjordslottet @ fjordslottet .no
Org. no. is: NO 921 991 002.
2. The purpose of our processing of personal data
In connection with customer relations, we need to collect information such as name, address, email, telephone number, organization number and other necessary information. We use this information exclusively to manage your customer relationship. We keep the information for as long as we have a customer relationship. You have the right to access, correct and delete data we have stored about you. After the end of the customer relationship, we will retain data for as long as we consider it appropriate to help you with any history if you should need it.
3. Disclosure of personal data to third parties
Personal data will not be disclosed unless there is a statutory duty of disclosure to public authorities.
4. Customer register
In our customer register, we normally store your name, home address, email address and telephone number. We store information about the services and products you have purchased from us. This is information we need to be able to fulfill our agreement with you, manage your customer relationship, deliver and invoice products and services correctly. The information is stored in our customer system for as long as we need it. If you want to get an overview of what we have stored and possibly be deleted from our customer register, see the chapter on access, correction and deletion of personal information below.
5. Cookies
Fjordslottet Hotell AS uses cookies, also called cookies, on the website. By using our website, you agree that we can place these in your browser. Cookies are standard Internet technology that most websites use. We use this knowledge to offer you a better customer experience the next time you visit our website. Most browsers, such as Opera, Internet Explorer, Firefox, Safari etc., are set so that cookies are automatically accepted. If you do not want to accept cookies, you must change the settings in your browser yourself. Please note that this setting may cause many websites to not function optimally.
6. Use of cookies on this website
Owner: Squarespace/Google Analytics
Objective: Collect information about how visitors use the website. We use this information to create reports to improve the website. The cookies anonymize all information. They say something about the number of visitors to the website, where they come from and which pages they visit.
Eigar: Vimeo
Purpose: Creates statistics on views and viewing data on videos on the site.
7. Information in connection with communication with us
We store information provided through your communication with us. This includes emails, sponsorship forms and complaint forms you send us. We store this information to provide you with the best possible service when you contact us by knowing the history of your customer relationship.
8. Contact form/General inquiries
When you fill in the contact form on the website, we store this information in our CRM system. We will store this information in order to provide better customer service. We strive not to keep your details longer than necessary. If you wish to be deleted, see the chapter on Access, correction and deletion of personal information below.
9. Sharing
It is possible to share articles on the website in social media (Facebook, Twitter). Further handling of data shared in social media is governed by your agreement with the relevant online community.
10. Access, correction and deletion of personal data
According to Section 18 of the Personal Data Act, you as a private individual have the right to access the information that is registered about you. Access can be obtained by contacting Fjordslottet Hotell AS by email: fjordslottet @ fjordslottet .no . If registered information is incorrect, incomplete or you wish to delete your information, this can be requested in accordance with the Personal Data Act, Section 27.
11. Responsible data processor
Daily manager in Fjordslottet The hotel is responsible for the processing of personal data. The person concerned is responsible for ensuring that internal controls are carried out with regard to the processing of personal data, and that any deviations from applicable legislation are reported and corrected. We strive at all times to comply with applicable regulations for data protection.
If you have any questions, please contact fjordslottet @ fjordslottet .no .